ACCESSIBLE SEATING

The Community Arts Center supports the Americans With Disabilities Act of 1990. We are wheelchair accessible throughout the orchestra of the theater and in the Capitol Lounge. Special needs seating can be purchased online and through the Box Office. A limited number of wheelchair spaces are available on a first-come, first-served basis. The CAC makes every effort to accommodate all of our guests; however, we need to be aware of special needs prior to the sale of tickets.

ADDRESS

220 West Fourth Street
Williamsport, PA 17701

ADVERTISE WITH US

Support the arts and promote your business with an ad in our season program. For complete details, please contact Carla Fisher at cfisher@pct.edu.

ALCOHOL MANAGEMENT

For most events at the Community Arts Center, alcoholic beverages are available for purchase. All guests may be required to show ID to purchase alcohol. Guests are not permitted to bring in alcoholic beverages from outside and may not leave with alcohol purchased inside the CAC. Management reserves the right to refuse the sale of alcohol to any guest.

ANIMALS

Animals are not permitted on the premises under normal circumstances, with the exception of service animals such as guide dogs. Service animals are defined as dogs that are individually trained to do work or perform tasks for people with disabilities.

ASSISTED LISTENING DEVICES

Listening enhancement devices may be obtained for all performances subject to availability, free-of-charge, at the House Manager’s desk in the inner lobby.

ATM

There is no ATM at the Community Arts Center. The CAC accepts VISA, MasterCard, Discover, and American Express. All movies at the CAC are cash or check only.

ATTIRE

Wondering what to wear to the Community Arts Center? All we ask is that you wear clothes, from your Sunday best to casual attire.

BOX OFFICE HOURS

The Community Arts Center Box Office is located to the right in the lobby area.

Box Office Hours
Monday to Friday – 10 am to 5 pm
Saturday – 10 am to 1 pm
Day of Show – ONE hour before performance
First Friday of each month – 10am to 8pm

We are closed all observed holidays as well as for Christmas Break December 21 to January 5, 2015.

CAMERAS

Professional video cameras, monopods, tripods, and professional audio recording devices are not permitted inside the Community Arts Center at any time without prior permission or press badge. This policy will be strictly enforced. However, personal cameras are at the discretion of the artist. Prior to show night an email will go out to guests attending the upcoming show with the camera policy. If you do not have email, an announcement will also be made from the stage night-of-show.

CANCELLED/POSTPONED EVENTS

We try at ever cost to go on with the show. But in the event the Community Arts Center cancels or postpones a show, the Box Office will notify ticket holders for full refunds or house credit. However, in the case of inclement weather, should the performance occur there are no refunds or exchanges.

CAPITOL LOUNGE

The Capitol Lounge is home to a full bar and accessible via the elevator 2R. The lounge is open to the public before and after most shows. (It may also be open during intermission if the show permits.) On a show night, we invite you to come to the lounge with friends, catch local musicians performing and enjoy a great drink special on our newly remodeled balcony. Don’t miss our FREE Happy Hour monthly events.

CAPITOL LOUNGE MEMBERSHIP

With a $250 gift to the Community Arts Center, you can enjoy an Associate Membership in the Capitol Lounge. Included in the membership will be invitations throughout the year to members only nights, ability to reserve tables in the lounge during show intermissions, and acknowledgement in our show programs. For more information, please contact Jeri S. Sims at jsims@pct.edu or (570) 327-7657.

CHILD TICKET

Discounted child ticket prices are available on sleeted shows for children ages 2 to 12 years old. Seating is throughout the theater, including the sterling section when available. All tickets will be checked at the door for entrance to the show.

COAT CHECK

The Community Arts Center provides coat check in wintery months and rainy days. Coat check is located to the right in the lobby.

CODE OF CONDUCT

- Guests shall be respectful of others around them.
- Guests shall avoid blocking the view of other guests.
- During some concerts at the CAC, the artists may request that guests be permitted to stand or dance in front of the stage area or in their seats. On these occasions, standing guests shall continue to be respectful of others around them and seating guests can be understanding of concert protocol.
- Guests shall refrain from using foul/offensive language, fighting, obscene gestures, throwing objects and engaging in other behavior detrimental to the experience of other guests.
- Guests shall not stand on the stage, theater seats or any other building structure.
- Guests shall not block the aisles.
- Guests shall not occupy a seat or remain in an area for which they do not possess a valid ticket and shall provide ticket upon request.
- Guests shall not smoke in our theater or in font of our theater doors. Please look for smoke areas on the side of the theater.
- Guests who consume alcoholic beverages shall do so in a responsible manner.
- Guests are encouraged to report inappropriate or offensive behavior to an Usher, Security Guard or House Manager.

The CAC staff have been trained to intervene when deemed necessary and to use their best discretion to help ensure that guests who ignore the Code of conduct do not interfere with other guests’ ability to enjoy an event. Guests who violate the Code of Conduct may be subject to ejection without refund and, to the extent of their conduct constitutes a violation of law, may be subject to arrest. We thank you for you cooperation.

CONCESSIONS

The Community Arts Centers has a concessions stand in the lobby and in the mezzanine area serving alcoholic and non-alcoholic beverages and light snacks fro all events and movies at the CAC. We accept cash, American Express, VISA, Mastercard and Discover for purchases. Food and drinks are not permitted in the theater, except when noted for special events and movies.

DINING PARTNERS

Our dining partners are perfect spots to enjoy a meal before or after a show at the Community Arts Center and most are within walking distance. All are staff tested and staff approved! For a complete list of our dining partners, CLICK HERE (dining section)

DIRECTIONS

The Community Arts Center is located in Downtown Williamsport, Pennsylvania, on West Fourth Street, between William and Hepburn Streets. For detailed driving directions from your point of departure, we suggest you visit the mapping website of your choice (i.e., Mapquest.com, maps.yahoo.com, etc.) or a GPS and input physical address: 220 West Fourth Street, Williamsport, PA 17701 as the destination address.

DISABLED SERVICES

- Accessible Seating
The Community Arts Center supports the Americans With Disabilities Act of 1990. We are wheelchair accessible throughout the orchestra of the theater and in the Capitol Lounge. Special needs seating can be purchased online and through the Box Office. A limited number of wheelchair spaces are available on a first-come, first-served basis. Upon arriving at the theater an Usher will assist you in getting to your seat. The CAC makes every effort to accommodate all of our guests; however, we need to be aware of special needs prior to the sale of tickets.

- Wheelchairs
For individuals who have limited mobility, we have a limited number of wheelchairs available to transport guests from the front of house to their seats. Upon arriving at the CAC, guest should ask an Usher for assistance. Please be aware that our staff will not remain with the guest during the performance, nor will they allow the guest to remain in the wheelchair for the duration of the event unless they are seated in a wheelchair accessible seating area.

- Ticket Relocation
If a guest requires the use of a wheelchair and did not obtain wheelchair accessible seating, please call the Box Office immediately to try and relocate the guest (if accessible seats have not sold out). Or if a guests accidentally purchased wheelchair accessible seating but needs a theater seat, please call the Box Office to be relocated (if theater seats have not been sold out). Box Office can be reached at (570) 326-2424.

- Temporary Disabilities
Guests who have temporary disability/injury after purchasing their ticket should call the Box Office at (570) 326-2424 to make necessary arrangements tat will enable them to attend a performance in a comfortable and enjoyable manner.

- Walking Devices
For individuals who require a walker, cane or crutches to asset in walking, an Usher will asset you to your seat and then take your walking device to a secure location so it is not a tripping hazard. Your walking device will be returned for intermission and after the show.

DONATIONS (GIVING & RECEIVING)

- To Receive
While the Community Arts Center does not give monetary donations, we do give ticket donations. To be considered, one must submit a request on company letterhead to Community Arts Center, Attn. Jeri S. Sims, 220 West Fourth Street, Williamsport, PA 17701 or fax to (570) 327-7663.

 

- To Give
As the historic Community Arts Center, we are key to the economic vitality of Williamsport’s downtown. Did you know that every $1 spent on tickets for an event at the Community Arts Center generates an additional $8 of cash flow into the local economy via hotel accommodations, area dining, and consumer retail purchases? Moreover, we generated $1.5 million in ticket revenues this last season, which translates to $12 million of trickle down inflow to the local economy. And yet, less than half of our operating revenue comes from ticket sales. Our continued success relies on the generous donations of our patrons.

 

When you buy a ticket at the CAC, you support the artists; when you make a contribution to the CAC, you support the arts in our community.

The Community Arts Center is a 501(c)(3) corporation and all contributions are fully tax deductible. So donate today. CLICK HERE to make a donation.

EDUCATIONAL SERIES

The Educational Series supports the connection between the arts and education and are selected with input from the area superintendents and curriculum coordinators. The affordably priced student matinee performances are made possible by the generous support of the Woodcock Foundation for the Appreciation of the Arts, Barbara Hudock & Hudock Moyer Wealth Resources & Treehouse Fund at the First Community Foundation Partnership of Pennsylvania. Partial funding for the Educational Series is made possible by the Lycoming-Sullivan Counties Standards Coalition and the City of Williamsport Cultural Grant Program. If your school would like to attend a matinee performance, please contact Jeri S. Sims at jsims@pct.edu or by phone at (570) 327-7657. Seating is limited.

ELECTRONIC DEVICES

We ask you to switch your pagers and cellular phones to silent mode and refrain from use while in the theater. Cameras & recording devices of any kind are at the discretion of the artist. An email will go out to ticket holders before the show with complete details. For those without an email address, an announcement from stage will be made prior to the start of the show.

ELECTRONIC TICKETS

When ordering tickets online and selecting Email as the delivery method, please be aware the email with your electronic ticket could bounce into your spam or junk folder. Please check all folders and if you do not see an email from the CAC Box Office, then call the Box Office at 570-326-2424 for tech support.

ELEVATOR

The elevator at the Community Arts Center is located in our lobby to your left.

FAMILY FRIENDLY

Children two years of age and older are welcome to attend Family Friendly shows. All children must have a ticket even if they will be sitting on your lap. Sorry, no babes in arms.

For events that are not designated Family Friendly, children are required to be five years of age and older. House Management reserves the right to ask parents with children making a disturbance during a performance to step out of the theater until the child is calm.

FIRST LOOK MEMBERSHIPS

Who can be a First look Member? Anyone can! The Community Arts Center is committed to adding at least 10 shows during our season. First Look entitles you to receive advance notice of these shows and the opportunity to purchase tickets before they go on-sale to the general public. For $65 you would be able to order a maximum of four tickets in advance. If you sign up to get First Look via email you can save $5 off membership. First Look shows of the past include Ringo Starr, Jerry Seinfeld, Theresa Caputo, and Tony Bennett. To purchase online, CLICK HERE.

For more information, please email boxoffice@pct.edu

FOOD AND BEVERAGES

Outside food and beverages, including water, are not permitted in the Community Arts Center. The CAC offers a wife variety of beverages and snacks for sale at the concession areas. For more information, see Concessions.

GIFT CERTIFICATES

Gift certificates make a great gift for any occasion. They are available in any dollar amount and can be purchased online anytime CLICK HERE

GROUP ORDERS

Attending a show at the Community Arts Center is a great way for your group to enjoy the finest hit plays, dance and music – at a substantial discount. It’s the perfect evening out and can be the ideal way to provide discounts to your employees or entertain your clients! Groups of 10+ qualify to get $3 off select season shows.

HOTELS

The Community Arts Center is located in downtown Williamsport with plenty of hotels within walking distance. For a complete guide of hotels, CLICK HERE.

LOST AND FOUND

Any item found at the Community Arts Center will be turned in to the CAC Box Office.

LOST OR MISPLACED TICKETS

If you have lost or misplaced your theater tickets, log on to your account at tickets.caclive.com and go to Order History to reprint tickets at home at no additional charge. If you do not have an online account, please call the Box Office for assistance at (570) 326-2424.

MATINEE PERFORMANCES FOR SCHOOLS

The Educational Series supports the connection between the arts and education and are selected with input from the area superintendents and curriculum coordinators. The affordably priced student matinee performances are made possible by the generous support of the Woodcock Foundation for the Appreciation of the Arts, Barbara Hudock & Hudock Moyer Wealth Resources & Treehouse Fund at the First Community Foundation Partnership of Pennsylvania. Partial funding for the Educational Series is made possible by the Lycoming-Sullivan Counties Standards Coalition and the City of Williamsport Cultural Grant Program. If your school would like to attend a matinee performance, please contact Jeri S. Sims at jsims@pct.edu or by phone at (570) 327-7657. Seating is limited.

MEDIA

All media requests should be submitted to Carla Fisher at cfisher@pct.edu.

PARKING

The Community Arts Center is located in Williamsport, Pennsylvania, on West Fourth Street, between William Street and Hepburn. Parking is available throughout the downtown area. For a parking map, CLICK HERE.  Some locations may charge a small fee for parking.

If you are attending an event during working hours, please call ahead to the Williamsport Parking Authority at (570) 323-6476 to see which lot is open for daytime parking.

PHONE NUMBERS

CAC Box Office: (570) 326-2424 (800) 432-9382
Rob Steele, Executive Director: (570) 327-7653
Kristen Walker, Chief Financial Officer: (570) 327-7665
Jeri S. Sims, Assistant Executive Director & Director of Development: (570) 327-7657
Carla Fisher, Director of Marketing & Creative Design: (570) 327-7658
Dave Whitnack, Technical Director: (570) 327-7665
Sarah Summers, Ticketing Services Manager: (570) 327-7651
Jill Woodhead, House Manager: (570) 327-7656

PROCESSING FEE

Whether you order tickets online, in person or over the phone, there is a $4.00 processing fee on your entire order added to your total at checkout.

RECORDING DEVICES

Professional video cameras, monopods, tripods, and professional audio recording devices are not permitted inside the Community Arts Center at any time without prior permission or press badge. This policy will be strictly enforced. However, personal cameras are at the discretion of the artist. Prior to show night an email will go out to guests attending the upcoming show with recording policy. If you do not have email, an announcement will also be made from the stage night-of-show.

REFUNDS

ALL TICKET SALES ARE FINAL. Unless a performance is canceled or rescheduled by the Community Arts Center or the performer, there are no refunds or exchanges. In case of inclement weather, should the performance occur, there are no refunds or exchanges. Should you be unable to use your tickets for any show, you may wish to consider donating them back to the Community Arts Center at least 24 hours before a performance as a tax-deductible gift.

RENTALS

Have a show you’d like to put on at the Community Arts Center? The CAC regularly rents its spaces to local and national promoters for live events and presentations. For scheduling information, please call Rob Steele, Executive Director at (570) 327-7650.

RESTAURANTS

Our dining partners are perfect spots to enjoy a meal before or after a show at the Community Arts Center and most are within walking distance. All are staff tested and staff approved! Fr a complete list of our dining partners, CLICK HERE (dining section)

RESTROOMS

Men’s and Women’s restrooms may be found on all levels of the Community Arts Center, including in the Capitol Lounge.

SEATING CAPACITY

The Community Arts Center has 2,078 theater seats plus 50 pit seats. The pit is not available for all performances.

SEATING CHART

When ordering tickets online, you will be able to access a detailed seating chart.

SEATING POLICY

Our front doors open an hour before the performance, while seating will begin 30 minutes before the performance. As a courtesy to performers and audience members, late arrivals will be seated when there is a suitable pause in the performance or at intermission.

SECURITY

The Community Arts Center staff is committed to providing a safe and enjoyable atmosphere. Any guest in need of assistance during an event should seek an Usher or the House Manager. For more information, see Code of Conduct.

SMOKING

The Community Arts Center is a tobacco free zone. No smoking is permitted anywhere in the facility, in front of the theater doors or on the Capitol Lounge deck area.

STUDENT TICKET

Discounted student ticket prices are available for students in pre-school through college to select shows. Seating is throughout the theater, including the sterling section when available. All tickets will be checked at the door. College students must present valid student ID night of show.

TICKETS

- How to Buy Tickets
Online: www.caclive.com
By Phone: (570) 326-2424 or (800) 432-9382
By Fax: (570) 327-7662

By Mail or In Person:
Community Arts Center Box Office
220 West 4th Street
Williamsport, PA 17701

There is a $4.00 processing fee on your entire order added to your total at checkout.

-Accepted forms of payment
We accept Visa, Master Card, Discover, American Express, personal checks, money orders and cash. Tickets cannot be held for later purchases.

-Child and Student Discounted Tickets
Discounted child ticket prices are available on selected shows for children ages 2 to 12 years old. Discounted student ticket prices are available for students in pre-school through college to select shows.

Seating is throughout the theater, including the sterling section when available. All tickets will be checked at the door. College students must present valid student ID night of show.

Children two years of age and older are welcome to attend Family Friendly shows. All children must have a ticket even if they will be sitting on your lap. Sorry, no babes in arms. For events that are not designated Family Friendly, children are required to be five years of age and older. House Management reserves the right to ask parents with children making a disturbance during a performance to step out of the theater until the child is calm.

- Lost Tickets
If you have lost or misplaced your theater tickets, log on to your account at tickets.caclive.com and go to Order History to reprint tickets at home at no additional charge. If you do not have an online account, please call the Box Office for assistance at (570) 326-2424.

- Mail Charge
There is an additional $1.00 fee to mail tickets. You can print electronic tickets out at home or pick up tickets at the Box Office at no additional charges.

TICKETING POLICY

ALL TICKET SALES ARE FINAL. Unless a performance is canceled or rescheduled by the Community Arts Center or the performer, there are no refunds or exchanges. In case of inclement weather, should the performance occur, there are no refunds or exchanges. Should you be unable to use your tickets for any show, you may wish to consider donating them back to the Community Arts Center at least 24 hours before a performance as a tax-deducible gift. Contact the Box Office for more details.

TOURS

Learn more about the Community Arts Center with a behind the scenes tour. To schedule a tour, please contact Jill Woodhead at (570) 327-7656. Tours must be scheduled in advance.

VOLUNTEER TODAY

The CAC is always looking for new volunteers who are interested in assisting the theatre staff during performances. You must be at least 18 years of age to volunteer and you must also be available to assist at an event at least once a month. All potential volunteers must first attend a Job Shadowing on the night of a live performance. They must also attend the Orientation and Training session held throughout the summer months at the CAC. Each volunteer, upon successfully completing training, will work with a veteran volunteer for their first two events. Every volunteer is required to attend an hour-long annual refresher course. Complete our VOLUNTEER APPLICATION FORM to become a volunteer.

Contact Jill Woodhead at (570) 327-7656 for volunteer questions or concerns.

WILL CALL

Will Call refers to the Ticket Office located to the right of the lobby. If you have asked for your tickets to be held to pick up on show night, please go to the ticket booth. Please have a present valid photo ID when picking up tickets.