How to Buy Tickets
By Phone: (570) 326-2424
By Fax: (570) 327-7662
By Mail or In Person:
Community Arts Center Box Office
220 West Fourth Street
Williamsport, PA 17701
There is a $2.50 service fee and a 4% processing fee on each ticket which is added to your total at checkout.
We accept Visa, Mastercard, Discover, American Express, personal checks, money orders and cash. Checks should be made payable to Penn College Community Arts Center. Tickets cannot be held for later purchases.
There is an additional $1.00 fee to mail tickets. You can print electronic tickets out at home or pick up tickets at the Box Office at no additional charge.
Discounted child ticket prices are available on select shows for children ages 2 to 12 years old. Seating is throughout the theater, except for front orchestra/sterling section (price level 2) and the pit (price level 1) when applicable. All tickets will be checked at the door for entrance to the show. See Children & Families for more details.
Discounted student ticket prices are available for students in pre-school through college to select shows. Seating is throughout the theater with the exception of the front orchestra/sterling section (price level 2) and the pit (price level 1) when applicable. All tickets will be checked at the door. College students must present valid student ID night of show. Only one student ticket per ID. See Children & Families for more details.
Gift certificates make a great gift for any occasion. They are available in any dollar amount and can be purchased online anytime CLICK HERE.
Attending a show at the Community Arts Center is a great way for your group to enjoy the finest hit plays, dance and music – at a substantial discount. It’s the perfect evening out and can be the ideal way to provide discounts to your employees or entertain your clients! Groups of 10+ qualify to get $3 off select season shows.
Whether you order tickets online, in person or over the phone, there is a 4% service charge on each ticket which is added to your total at checkout.
220 West Fourth Street
Williamsport, PA 17701
BOX OFFICE HOURS
The Community Arts Center Box Office is located to the right in the lobby area.
Regular Box Office Hours
Monday to Friday – 10 am to 5 pm
Day of Show – ONE hour before the performance
First Friday of each month – 10 am to 8 pm
We are closed all observed holidays as well as for Christmas Break.
THE BOX OFFICE CAN REACHED BY EMAIL.
The Community Arts Center is located in Williamsport, Pennsylvania, on West Fourth Street, between William and Hepburn Streets. Parking is available throughout the downtown area. For a parking map, CLICK HERE. Rates for the Garage are below the map. Rates for other locations can be found by CLICKING HERE. Some locations may charge a small fee for parking.
If you are attending an event during working hours, please call ahead to the Williamsport Parking Authority at (570) 323-6476 to see which lot is open for daytime parking.
The Community Arts Center is located in downtown Williamsport, Pennsylvania, on West Fourth Street, between William and Hepburn Streets. For detailed driving directions from your point of departure, we suggest you visit the mapping website of your choice (i.e., Mapquest.com, maps.yahoo.com, etc.) or a GPS and input physical address: 220 West Fourth Street, Williamsport, PA 17701 as the destination address.
All media requests should be submitted to Courtney Fowler at firstname.lastname@example.org
CAC Box Office: (570) 326-2424
Jim Dougherty, Executive Director: (570) 327-4918
Kristen Walker, Director of Finance: (570) 327-7665
Fred Park, Production: (570) 327-7655
Ana White, Development : (570) 327-7657
Courtney Fowler, Marketing : (570) 327-7661
Tom Bressler, Guest Services: (570) 327-7660
ALL TICKET SALES ARE FINAL. Unless a performance is canceled or rescheduled by the Community Arts Center or the performer, there are no refunds or exchanges. In case of inclement weather, should the performance occur, there are no refunds or exchanges. Should you be unable to use your tickets for any show, you may wish to consider donating them back to the Community Arts Center at least 24 hours before a performance as a tax-deductible gift. Contact the Box Office for more details.
Will Call refers to the Ticket Office located to the right of the lobby. If you have asked for your tickets to be held to pick up on show night, please go to the will call area (table to the right of the steps in the outer lobby). Please have a valid photo ID when picking up tickets in case you may be asked for it.
We always make our best efforts to move forward with a show. But in the event the Community Arts Center cancels or postpones a show, the Box Office will notify ticket holders for full refunds or house credit. However, in the case of inclement weather, should the performance occur there are no refunds or exchanges.
ALL TICKET SALES ARE FINAL. Unless a performance is canceled or rescheduled by the Community Arts Center or the performer, there are no refunds or exchanges. In case of inclement weather, should the performance occur, there are no refunds or exchanges. Should you be unable to use your tickets for any show, you may wish to consider donating them back to the Community Arts Center at least 24 hours before a performance as a tax-deductible gift.
When ordering tickets online and selecting Email as the delivery method, please be aware the email with your electronic ticket could bounce into your spam or junk folder. Please check all folders and if you do not see an email from the CAC Box Office, then call the Box Office at (570) 326-2424 for tech support.
LOST OR MISPLACED TICKETS
If you have lost or misplaced your theater tickets, please call the Box Office for assistance at (570) 326-2424.
The Community Arts Center has 2,078 theater seats plus 50 pit seats. The pit is not available for all performances.
When ordering tickets online, you will be able to access a detailed seating chart.
Our front doors open an hour before the performance, while seating will begin 30 minutes before the performance. As a courtesy to performers and audience members, late arrivals will be seated when there is a suitable pause in the performance or at intermission.
CODE OF CONDUCT
– Guests shall be respectful of others around them.
– Guests shall avoid blocking the view of other guests.
– During some concerts at the CAC, the artists may request that guests be permitted to stand or dance in front of the stage area or in their seats. On these occasions, standing guests shall continue to be respectful of others around them and seating guests can be understanding of concert protocol.
– Guests shall refrain from using foul/offensive language, fighting, obscene gestures, throwing objects and engaging in other behavior detrimental to the experience of other guests.
– Guests shall not stand on the stage, theater seats or any other building structure.
– Guests shall not block the aisles.
– Guests shall not occupy a seat or remain in an area for which they do not possess a valid ticket and shall provide ticket upon request.
– Guests shall not smoke in our theater or in front of our theater doors. Please look for smoke areas on the side of the theater.
– Guests who consume alcoholic beverages shall do so in a responsible manner.
– Guests are encouraged to report inappropriate or offensive behavior to an Usher, Security Guard or House Manager.
The CAC staff have been trained to intervene when deemed necessary and to use their best discretion to help ensure that guests who ignore the Code of Conduct do not interfere with other guests’ ability to enjoy an event. Guests who violate the Code of Conduct may be subject to ejection without refund and, to the extent of their conduct constitutes a violation of law, may be subject to arrest. We thank you for your cooperation.
Animals are not permitted on the premises under normal circumstances, with the exception of service animals such as guide dogs. Service animals are defined as dogs that are individually trained to do work or perform tasks for people with disabilities.
Professional video cameras, monopods, tripods, and professional audio recording devices are not permitted inside the Community Arts Center at any time without prior permission or press badge. This policy will be strictly enforced. However, personal cameras are at the discretion of the artist. Prior to show night, an email will go out to guests attending the upcoming show with the camera policy. If you do not have email, an announcement will also be made from the stage night-of-show.We ask you to switch your pagers and cellular phones to silent mode and refrain from use while in the theater.
FIREARMS, EXPLOSIVES, INCENDIARY DEVICES, & WEAPONS
The possession, carrying, storage or use of any weapon, ammunition, or explosive by any person is prohibited on all Pennsylvania College of Technology property (including the Community Arts Center) except by authorized law enforcement officers, in accordance with Pennsylvania State law. (18 Penn. Stat. and Con. Stat. § 912)
LOST AND FOUND
Any item found at the Community Arts Center will be turned in to the CAC Box Office.
Professional video cameras, monopods, tripods, and professional audio recording devices are not permitted inside the Community Arts Center at any time without prior permission or press badge. This policy will be strictly enforced. However, personal cameras are at the discretion of the artist. Prior to show night an email will go out to guests attending the upcoming show with recording policy. If you do not have email, an announcement will also be made from the stage night-of-show.
The Community Arts Center staff is committed to providing a safe and enjoyable atmosphere. Any guest in need of assistance during an event should seek an Usher or the House Manager. For more information, see Code of Conduct.
The Community Arts Center is a tobacco-free zone. No smoking is permitted anywhere in the facility, in front of the theater doors or on the Capitol Lounge balcony.
The Community Arts Center has a concessions stand in the lobby and in the mezzanine area serving alcoholic and non-alcoholic beverages and light snacks for all events and movies at the CAC. We accept cash, American Express, VISA, Mastercard and Discover for purchases.
The CAC offers spill-proof cups to allow concession beverages into the theater during events. You can purchase a cup at any concessions area (including the Capitol Lounge). Each cup is only $4 and is yours to keep! Bring your spill-proof cup back for refills throughout the performance as well as each time you attend a show and pay only the cost of your drink.
Regular concessions and beverages will still be available. However, only CAC spill-proof cups and bottled water (purchased at the CAC) will be allowed into the theater. Please, no food in the theater.
The Capitol Lounge is home to a full bar and accessible via the elevator 2R. The lounge is open to the public before and after most shows. (It may also be open during intermission if the show permits.) On a show night, we invite you to come to the lounge with friends, catch local musicians performing and enjoy a great drink special on our newly remodeled balcony.
FOOD AND BEVERAGES
Outside food and beverages, including water, are not permitted in the Community Arts Center. The CAC offers a wide variety of beverages and snacks for sale at the concession areas. For more information, see Concessions.
Our dining partners are perfect spots to enjoy a meal before or after a show at the Community Arts Center and most are within walking distance. All are staff tested and staff approved! For a complete list of our dining partners, CLICK HERE (dining section)
For most events at the Community Arts Center, alcoholic beverages are available for purchase. All guests may be required to show ID to purchase alcohol. Guests are not permitted to bring in alcoholic beverages from outside and may not leave with alcohol purchased inside the CAC. Management reserves the right to refuse the sale of alcohol to any guest.
The Community Arts Center supports the Americans With Disabilities Act of 1990. We are wheelchair accessible throughout the orchestra of the theater and in the Capitol Lounge. Special needs seating can be purchased online and through the Box Office. A limited number of wheelchair spaces with companion seating are available on a first-come, first served basis. Upon arriving at the theater, an Usher will assist you in getting to your seat. The CAC makes every effort to accommodate all of our guests; however, we need to be aware of special needs prior to the sale of tickets.
ASSISTED LISTENING DEVICES
Listening enhancement devices may be obtained for all performances subject to availability, free-of-charge, at the House Manager’s desk in the inner lobby.
For individuals who have limited mobility, we have a limited number of wheelchairs available to transport guests from the front of the house to their seats. Upon arriving at the CAC, the guest should ask an Usher for assistance. Please be aware that our staff will not remain with the guest during the performance, nor will they allow the guest to remain in the wheelchair for the duration of the event unless they are seated in a wheelchair-accessible seating area.
If a guest requires the use of a wheelchair and did not obtain wheelchair accessible seating, please call the Box Office immediately to try and relocate the guest (if accessible seats have not sold out). Or if a guest accidentally purchased wheelchair accessible seating but needs a theater seat, please call the Box Office to be relocated (if theater seats have not been sold out). Box Office can be reached at (570) 326-2424.
Guests who have a temporary disability/injury after purchasing their ticket should call the Box Office at (570) 326-2424 to make necessary arrangements that will enable them to attend a performance in a comfortable and enjoyable manner.
For individuals who require a walker, cane or crutches to assist in walking, an Usher will assist you to your seat and then take your walking device to a secure location so it is not a tripping hazard. Your walking device will be returned for intermission and after the show.
The elevator at the Community Arts Center is located in our lobby to your left.
Men’s and women’s restrooms may be found on both levels of the Community Arts Center, including in the Capitol Lounge.
There is no ATM at the Community Arts Center. The CAC accepts VISA, Mastercard, Discover, and American Express.
Wondering what to wear to the Community Arts Center? All we ask is that you wear clothes, from your Sunday best to casual attire.
The Community Arts Center provides coat check in wintry months and rainy days. Coat check is located to the right in the lobby.
CAPITOL LOUNGE MEMBERSHIP
With a $250 gift to the Community Arts Center, you can enjoy an Associate Membership in the Capitol Lounge. Included in the membership will be invitations throughout the year to members-only nights, ability to reserve tables in the lounge during show intermissions, and acknowledgment in our show programs. For more information, please contact Tom Bressler, Guest Services Manager at email@example.com or (570) 326-7660.
DONATIONS (GIVING & RECEIVING)
– To Receive
While the Community Arts Center does not give monetary donations, we do give ticket donations. To be considered, one must submit a request on company letterhead to Community Arts Center, 220 West Fourth Street, Williamsport, PA 17701.
– To Give
As the historic Community Arts Center, we are key to the economic vitality of Williamsport’s downtown. Did you know that every $1 spent on tickets for an event at the Community Arts Center generates an additional $8 of cash flow into the local economy via hotel accommodations, area dining, and consumer retail purchases? Moreover, we generated $1.5 million in ticket revenues this last season, which translates to $12 million of trickle-down inflow to the local economy. And yet, less than half of our operating revenue comes from ticket sales. Our continued success relies on the generous donations of our patrons.
When you buy a ticket at the CAC, you support the artists; when you make a contribution to the CAC, you support the arts in our community.
The Community Arts Center is a 501(c)(3) corporation and all contributions are fully tax deductible. So donate today. CLICK HERE to make a donation.
The Educational Series supports the connection between the arts and education and are selected with input from the area superintendents and curriculum coordinators. If your school would like to attend a matinee performance, please contact the Box office at firstname.lastname@example.org or by phone at (570) 326-2424. Seating is limited.
Have a show you’d like to put on at the Community Arts Center? The CAC regularly rents its spaces to local and national promoters for live events and presentations. For scheduling information, please call (570) 327-7654.
Learn more about the Community Arts Center with a behind the scenes tour. To schedule a tour, please contact Tom Bressler, Guest Services Manager at (570) 327-7660. Tours must be scheduled in advance.
The CAC is always looking for new volunteers who are interested in assisting the theatre staff during performances. You must be at least 18 years of age to volunteer and you must also be available to assist at an event at least once a month. All potential volunteers must first attend a Job Shadowing on the night of a live performance. They must also attend the Orientation and Training session held throughout the summer months at the CAC. Each volunteer, upon successfully completing training, will work with a veteran volunteer for their first two events. Every volunteer is required to attend a hour-long annual refresher course. Complete our Volunteer Application Form to become a volunteer.
Discounted child ticket prices are available on select shows for children ages 2 to 12 years old. Seating is throughout the theater, except for the front orchestra/sterling section (price level 2) and the pit (price level 1) when applicable. All tickets will be checked at the door for entrance to the show. See Ticketing Policies for more details.
Discounted student ticket prices are available for students in pre-school through college to select shows. Seating is throughout the theater with the exception of the front orchestra/sterling section (price level 2) and the pit (price level 1) when applicable. All tickets will be checked at the door. College students must present valid student ID night of show. Only one student ticket per ID. See Ticketing Policies for more details.
Children 2 years of age and older are welcome to attend Family Friendly shows. All children must have a ticket even if they will be sitting on your lap. Sorry, no babes in arms.
For events that are not designated Family Friendly, children are required to be 4 years of age and older. House Management reserves the right to ask parents with children making a disturbance during a performance to step out of the theater until the child is calm.
BABIES IN ARMS POLICY
The Community Arts Center encourages access for all, however, we do not allow infants less than 2 years of age into the theater for shows that are not Family Friendly. For shows that are Family Friendly, all children must have a ticket even if they will be sitting on your lap.
Should the baby in arms become restless and cause a disturbance, the parent/guardian will be requested to leave the theater with the child. We reserve the right to not re-admit.
The Community Arts Center is located in downtown Williamsport with plenty of hotels within walking distance. For a complete guide of hotels, CLICK HERE.
OUT OF TOWN GUESTS
From Reptilland to the Taber Museum to the Gallery at Penn College to the World of Little League Museum to Loyalsock State Forest, there is a lot to see and do in our area. CLICK HERE for a complete list of things to do in our area.